Privacy Policy

Last updated: October 21, 2026

1. Introduction

Aurevia Research ("we," "us," or "our") operates this website and related online services to provide product information, technical documentation, and business inquiry services to customers and business partners worldwide.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, browse our products, access our documentation, contact us, or otherwise interact with our services.

Our website is powered by Shopify, which provides the platform and related technology that enable us to operate the website.

By accessing or using our website, you acknowledge that you have read this Privacy Policy. Where consent is required by applicable law, we will request it as appropriate.

2. Personal Information We Collect

The personal information we collect depends on how you interact with our website and which features you use.

Contact and Inquiry Information

When you contact us through our contact forms, email, WhatsApp, or other communication channels, we may collect information such as:

• Your name and contact details.

• Your business or company name and country or region.

• Your email address and phone number.

• Information about your product interests, documentation requests, quotation requests, and business inquiries.

• Any other information you voluntarily provide when communicating with us.

Please avoid sending sensitive personal information through ordinary inquiry channels unless it is necessary and appropriate.

Technical and Usage Information

When you visit our website, we or our service providers may automatically collect certain technical information, including:

• IP address and approximate location derived from network information.

• Browser type, device type, operating system, and network information.

• Pages viewed, links clicked, and interactions with website features.

• Referring pages, access times, and general website usage data.

• Cookie identifiers and similar technical information, where applicable.

Information Collected Through Website Features

If we enable additional features in the future, such as customer accounts, online checkout, payment processing, or order fulfillment, we may collect information necessary to provide those features, subject to applicable law and this Privacy Policy.

We do not intend this website's current product display and inquiry functions to require customers to submit payment card information directly to us.

3. How We Collect Personal Information

We may collect personal information from the following sources:

• Directly from you: when you contact us, submit an inquiry, request product information, or communicate with our team.

• Automatically: through your use of our website, cookies, and similar technologies.

• Through Shopify: when Shopify processes technical information associated with hosting and operating our website.

• Through service providers and third parties: when they provide website hosting, analytics, communication, security, or other services on our behalf.

• From business partners or other third parties: where permitted by applicable law.

4. How We Use Personal Information

We may use personal information for the following purposes:

• Website operation: to display product information, maintain website functionality, and provide access to relevant documentation.

• Business communication: to respond to inquiries, provide requested product information, discuss quotations, and communicate with prospective business customers.

• Website improvement: to understand website usage, improve navigation, and enhance the user experience.

• Security and fraud prevention: to protect our website, identify suspicious activity, and prevent misuse.

• Marketing and advertising: where permitted by applicable law, to measure advertising performance and provide relevant business communications or advertisements.

• Legal compliance: to comply with applicable laws, respond to lawful requests, protect our rights, and enforce relevant policies.

We will use personal information for purposes consistent with this Privacy Policy and applicable law.

5. Cookies and Similar Technologies

Our website and Shopify may use cookies and similar technologies to support website functionality, remember preferences, understand visitor activity, and improve website performance.

Depending on the services and applications enabled on our website, these technologies may also be used for analytics or advertising measurement.

You may be able to manage cookies through your browser settings or through any cookie preference tools provided on our website. Disabling certain cookies may affect the availability or functionality of some website features.

Where required by applicable law, we will obtain consent before using non-essential cookies or similar technologies.

6. How We Disclose Personal Information

We may disclose personal information to the following categories of recipients, where necessary and permitted by applicable law:

• Shopify: to host, operate, secure, and support our website.

• Service providers: including providers of website technology, hosting, analytics, communication tools, security services, and customer support.

• Communication platforms: when you choose to contact us through third-party services such as WhatsApp, those services may process your information in accordance with their own privacy policies.

• Advertising and analytics partners: where applicable, to measure website performance or support advertising services.

• Professional advisers and relevant business entities: where reasonably necessary for business operations, legal compliance, or business transactions.

• Legal and regulatory authorities: where disclosure is required by law or is necessary to protect our rights, safety, or property.

We do not disclose personal information indiscriminately. Any disclosure will be subject to applicable legal requirements and the relevant circumstances.

Depending on your location and the technologies enabled on our website, certain disclosures for targeted advertising may be considered a sale or sharing of personal information under applicable privacy laws. Where required, you may exercise your applicable opt-out rights through the privacy options provided on our website or by contacting us.

7. Relationship with Shopify

Our website is hosted by Shopify. Shopify processes certain personal information relating to your access to and use of our website to provide and improve its services.

Information submitted through our website may be processed by Shopify and its service providers, including in countries other than your country of residence.

To learn more about how Shopify processes personal information, please review the Shopify Consumer Privacy Policy.

You may also visit the Shopify Privacy Portal to learn about applicable privacy rights concerning information processed by Shopify.

8. Third-Party Websites and Services

Our website may contain links to third-party websites or services, including WhatsApp and other external platforms.

If you visit or use a third-party service, your information may be collected and processed by that third party under its own terms and privacy policy. We do not control the privacy practices, security, or content of third-party services.

We encourage you to review the relevant privacy policies before providing personal information to third parties.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, securing our services, complying with legal obligations, and resolving disputes.

The retention period depends on the nature of the information, the purpose for which it was collected, and any applicable legal requirements.

When personal information is no longer required, we will take reasonable steps to delete it or otherwise handle it in accordance with applicable law.

10. Data Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure. We cannot guarantee absolute security, and you should exercise care when transmitting confidential information online.

11. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have the right to:

• Request access to personal information we hold about you.

• Request correction of inaccurate personal information.

• Request deletion of personal information, subject to applicable exceptions.

• Request a copy of certain personal information or its transfer to another provider.

• Object to or request restrictions on certain processing activities.

• Withdraw consent where processing is based on consent.

• Opt out of certain targeted advertising, sale, or sharing of personal information, where applicable.

You may also unsubscribe from promotional emails by following the unsubscribe instructions included in those communications. We may still send non-promotional messages where necessary to respond to your inquiries or fulfill legitimate administrative requirements.

Where supported and applicable, we will process recognized browser privacy preference signals, such as Global Privacy Control, in accordance with applicable law.

To exercise your rights or ask questions about the handling of your personal information, please contact us using the details in the Contact section below. We may need to verify your identity before processing certain requests.

12. Children's Privacy

Our website is intended for business customers and other appropriate adult visitors. It is not intended for children, and we do not knowingly collect personal information from children where doing so is prohibited by applicable law.

If you believe a child has provided personal information to us, please contact us so that we can review the matter and take appropriate action in accordance with applicable law.

13. International Data Transfers

Your personal information may be transferred to, stored in, or processed in countries other than the country in which you reside, including countries where Shopify or our service providers operate.

Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.

14. Regional Privacy Rights

Depending on your country or state of residence, additional privacy rights or requirements may apply.

For example, residents of certain jurisdictions may have additional rights regarding access, deletion, correction, targeted advertising, or the sharing of personal information.

If you reside in the United Kingdom or the European Economic Area, you may also have rights to object to certain processing activities or withdraw consent where applicable.

You may contact us using the details below to ask about or exercise any rights available to you under applicable law.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website functionality, business practices, service providers, or legal requirements.

Any revised version will be published on this page with an updated revision date. We encourage you to review this page periodically.

16. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise your privacy rights, please contact us:

Brand: Aurevia Research

Phone: +852 9600 3103

Email: lisa96003103@gmail.com

For the purposes of applicable data protection laws, the identity of the relevant data controller should be confirmed against the legal entity operating this website.